- Looking after our guests in a professional and caring manner
- Handling enquiries, requests, feedback and complaints from guests, both live on site and by email or phone
- Checking in and out our guests
- "Concierge" activities
- Ordering, receiving and correct storage of goods
- Administration and maintenance of customer data
- Adherence to and implementation of hotel standards as well as legal regulations regarding hygiene and fire protection
Employee Guest Relation
St. Oberholz Retreat Woldzegarten
Full or part-time
Permanent employee
Your mission
Your profile
- Completed vocational training in the hotel industry or in a comparable field; you are also welcome to join the company as a career changer
- Very good manners and a well-groomed appearance
- Quality awareness and communication skills
- A good sense for the "little things
- Ability to work in a team, reliability, resilience and a confident manner even in stressful situations
- Good language skills in German and English
Why us?
- A friendly team with flat hierarchies and a pleasant working environment
- A permanent full-time employment contract
- Digital recording of working hours
- If required: support in finding a place to live
- Internal company benefits
About us
Newly opened in February 2023, the St. Oberholz Retreat in Woldzegarten is a retreat that offers space to work and relax at the same time. Located between Berlin and Hamburg, the house is nestled in the beautiful landscape of the Mecklenburg Lake District, surrounded by forests, meadows and a bathing lake within walking distance. 18 hotel rooms, eight flats, two workshop rooms, plus a restaurant with terrace, a work area with high-speed internet, a spa area, a playroom for the children and much more create a setting where everyone can find the space they need.
The St. Oberholz Retreat is part of the Berlin-based St. Oberholz Group: started 17 years ago with a coworking café in the heart of Berlin, the portfolio now includes numerous cafés and over 15,000 sqm of office and workshop space in Berlin and Brandenburg, as well as a consulting unit. As a "pioneer of new work", St. Oberholz is still a magnet for entrepreneurs and start-ups, but also for the neighbourhood, which meets for a good coffee in the St. Oberholz Café.
The St. Oberholz Retreat is part of the Berlin-based St. Oberholz Group: started 17 years ago with a coworking café in the heart of Berlin, the portfolio now includes numerous cafés and over 15,000 sqm of office and workshop space in Berlin and Brandenburg, as well as a consulting unit. As a "pioneer of new work", St. Oberholz is still a magnet for entrepreneurs and start-ups, but also for the neighbourhood, which meets for a good coffee in the St. Oberholz Café.